Plug & Charge and Roaming: Do You Need Both?
Read Time: 10 minutes
Sep 25, 2025
EV drivers want charging to be as simple as refuelling a petrol car. Yet in reality, the process often feels fragmented.
Drivers face a patchwork of apps, cards, and accounts depending on the operator and location. This raises a key question: as Plug & Charge becomes more widespread, does roaming still matter?
The short answer is yes. Plug & Charge and roaming serve different purposes and work best together. One enables smooth authentication, while the other enables access across networks.
If you want to understand Plug & Charge at a technical level, start with our guide to Plug & Charge. In this article, we look at Plug & Charge vs. roaming, explain how they complement one another, and show why every charging business needs both to meet customer expectations.
What Is Roaming in EV Charging?
Roaming allows drivers to access multiple charging networks through a single contract with their mobility service provider. The idea is simple: instead of signing up with dozens of different charge point operators (CPOs), drivers can use one subscription to charge across many networks.
This works through roaming agreements, often coordinated by platforms like Hubject or Gireve. These agreements let networks recognize each other’s customers and handle billing in the background. For drivers, it means fewer accounts and less hassle.
Without roaming, cross-border travel or even regional charging would require multiple logins and payment methods. For eMobility providers, roaming is what makes coverage scalable and attractive to customers.
Plug & Charge vs Roaming: What’s the Difference?
The question of Plug & Charge vs roaming often comes up because both simplify charging, but they address different layers of the experience.
Roaming provides access. It makes it possible for a driver to use different networks with a single subscription.
Plug & Charge provides simplicity. It makes the process at the charger seamless by removing cards, apps, and manual steps.
You can think of roaming as the contract layer and Plug & Charge as the user experience layer. One enables interoperability across networks, while the other guarantees that each session works smoothly.
Why Plug & Charge and Roaming Are Both Needed
Some operators see Plug & Charge and roaming as alternatives, but they solve different problems. Leaving one out creates gaps that drivers immediately notice.
With roaming but no Plug & Charge: Drivers can move across multiple networks with a single contract, which is valuable for long-distance travel or cross-border journeys. However, the experience at the charger remains inconsistent. One session might require an app, the next an RFID card, and the third a manual payment. Each additional step increases the risk of failure and frustrates customers who expect simplicity.
With Plug & Charge but no roaming: Charging becomes smooth and automatic, but access remains limited to a single network. A driver who wants to travel beyond that network must sign additional contracts or risk being stranded. This limits convenience and undermines the sense of freedom EV drivers expect.
When both are combined: The experience changes completely. A driver signs a single roaming contract, then enjoys Plug & Charge authentication on every compatible charger across networks and regions. Access is broad, and every session is seamless. For drivers, this means confidence and trust. For operators, it means higher usage, stronger loyalty, and lower support costs.
Practical impact for operators and mobility providers
Supporting both creates a service that feels universal rather than fragmented.
Drivers stop thinking about which app, card, or network they need. Charging simply works.
A consistent experience encourages more frequent charging at your sites and discourages churn to competitors.
The combination positions your business as reliable, modern, and aligned with regulation.
Together, roaming and Plug & Charge create a complete solution: roaming guarantees thaty drivers can go anywhere, and Plug & Charge guarantees that charging always works the same way.
How Plug & Charge and Roaming Work for Drivers
Imagine a driver with a roaming contract through their mobility provider. On a trip from Germany to France, they stop at three different charging networks.
Through roaming, the single contract they hold is recognized by each network, so access is never interrupted. They don’t have to worry about whether their provider has a local deal in place; it already works.
At the same time, Plug & Charge makes every session effortless. When the driver plugs in, the car and charger recognize one another instantly. Authentication happens automatically, and billing is handled in the background without apps, cards, or extra steps.
The experience combines two layers of value: wide access from roaming and smooth usability from Plug & Charge. The driver focuses on the journey instead of the charging process, confident that the same convenience will follow them across borders and networks.
Business Benefits of Plug & Charge and Roaming for Operators
For CPOs and mobility providers, supporting both Plug & Charge and roaming creates tangible business benefits:
Customer loyalty: Drivers return to networks that offer reliable, seamless experiences.
Lower support costs: Automatic authentication reduces billing errors and failed sessions.
Stronger differentiation: Offering both signals reliability and scale, positioning networks as customer-first.
New revenue opportunities: Linking Plug & Charge sessions with roaming contracts enables loyalty programs, bundled offers, and cross-border services.
Operators that only offer one risk falling behind. Competitors who support both will be the default choice for drivers who value convenience and coverage.
Plug & Charge and Roaming Platforms
Roaming platforms like Hubject have already integrated Plug & Charge functionality into their services. This shows how closely the two concepts are linked.
When a driver plugs in, Plug & Charge uses digital certificates to authenticate the session. If that driver is on a roaming contract, the certificate links back through the roaming platform to their home provider. The entire process remains invisible to the driver, but both roaming and Plug & Charge are working together behind the scenes.
For networks, this integration reduces friction in managing cross-network transactions. For drivers, it makes sure that every charging session starts reliably, regardless of the operator.
Plug & Charge and Roaming in EU Regulations
The EU’s Alternative Fuels Infrastructure Regulation (AFIR) mandates Plug & Charge support:
From January 2026, all new public AC chargers must support ISO 15118-2.
From January 2027, the requirement extends to all new or renovated AC chargers, public and private, which must support ISO 15118-20.
Roaming, meanwhile, is already part of the regulatory framework. AFIR requires charging operators to enable ad-hoc payments and interoperable services, reinforcing the importance of roaming agreements across Europe.
For operators, both Plug & Charge and roaming are structural requirements that every charging business must support.
Steps for Operators to Support Plug & Charge and Roaming
CPOs and eMobility providers preparing for Plug & Charge and roaming should consider:
Charger readiness: Confirm hardware supports ISO 15118 or plan for upgrades.
Backend systems: Make sure that platforms can manage digital certificates and roaming transactions.
Security processes: Implement governance for certificate lifecycle management.
Roaming agreements: Partner with platforms like Hubject or Gireve to expand coverage.
Customer communication: Position both features as part of a premium, seamless charging experience.
These steps prepare operators for upcoming regulatory deadlines and align their services with customer expectations shaping the next phase of EV charging.
Conclusion
Plug & Charge and roaming solve different problems, and together they create the charging experience drivers expect. Roaming guarantees broad access across networks, while Plug & Charge makes every session seamless. For CPOs and mobility providers, offering both builds loyalty, reduces costs, and creates opportunities for new revenue. With EU deadlines making Plug & Charge mandatory and roaming already embedded in regulation, both are essential.
At eMabler, we make it simple to support both. Our API-first platform integrates with roaming partners like Hubject and Gireve, manages ISO 15118 certificates, and enables Plug & Charge to scale across networks.
👉 Want to deliver both access and simplicity for your drivers? Get in touch with us!
