Soon in pilot
Managed Services
We run your charging network so you can run your business. Your EV charging operations automated, with faster issue resolution from AI-powered alerts and actions.
- 99.999%Uptime
- +1 MillionMonthly Charging Sessions
- +100 000Connected Charge Points
What is Managed Services?
eMabler's Managed Services takes the daily running of your charging network off your team. Automation detects and fixes most faults before a driver notices. Any OCPP hardware, one monthly price, one accountable partner.
Managed Services is entering pilot. Everything below describes the service as it will run for pilot customers; talk to us about joining.
Your network doubles. Your operations team doesn't.
Offline sockets, stuck sessions, chargers that need the same reboot every week. The faults that eat your operations team's time are the ones that keep coming back, and most operators are still reacting after the fact. By the time anyone notices, a driver has already had a failed session: lost revenue, lost trust, and an experience you can't afford to repeat.
Automation helps, but someone has to set it up, tune it and keep it current. The bigger the network, the more rules there are to maintain, and the people who do that well are hard to find and slow to hire.
What is eMabler's Solution?
With Managed Services, recurring faults don't stay problems, and nobody on your team has to watch for them. The network is monitored around the clock and acted on automatically: rebooting chargers, pausing faulty sockets, pushing firmware and configuration changes, before a driver complains.
Your network is reported against agreed targets every month, on any OCPP hardware. Your team keeps the driver relationship and the strategy. The recurring work stops landing in your queue.
Managed Services runs on Pulse, eMabler's automation product. We build the automations, tune them for your network, watch them and act on what they surface. The rules keep running unattended, and every action is logged.
Run less network. Run more business.
Managed Services combines automation with a service commitment to keep your charging network running. From corrective actions to AI-powered insights, everything is built to take manual work and downtime off your team.
Round-the-clock monitoring
- Every socket watched 24/7, on any OCPP hardware.
- Faults are found before a driver reports them.
Remote resolution
- Reboots, socket isolation, firmware and configuration changes, automated where possible.
- No dashboard open, no ticket raised, no callout.
Proof every month
- Uptime and response times reported against agreed targets.
- Network performance is a number, not an opinion.
You keep what makes you different
- Your customer. The driver relationship lives in your app, under your brand.
- Your pricing. Tariffs and commercial decisions stay yours.
- Your roadmap. Which sites you build next, and on which hardware.
- Your data. In your own systems, through our open APIs.
You keep the business. We take the queue.
Join the pilot