CTEK Receives eMabler Award for Best Hardware Partner

Quick Answer

CTEK received the eMabler Award for Best Hardware Partner in 2025, based on operational session data showing a 98.6 percent charging session success rate across Nordic markets, consistent performance across multiple firmware versions, and seamless backend compatibility with the eMabler platform. The award recognises hardware reliability as a measurable business outcome rather than a specification claim, distinguishing chargers that perform consistently in real-world public and destination charging environments from those that pass lab tests but degrade in the field. According to eMabler's evaluation framework, the four factors that define reliable EV charging hardware are physical durability, high-quality components and production standards, stable data communications for cloud connectivity, and firmware that prioritises reliability improvements over feature additions. All eMabler Awards are determined by aggregated operational data from actual charging sessions, with no jury, nominations, or applications involved.

This article covers each of these points in detail

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New recognition highlights CTEK’s commitment to reliability, quality and innovation in EV charging hardware.

Helsinki, Finland, September 23th, 2025 – eMabler proudly announces CTEK as the winner of the Best Hardware Partner Award in the first-ever eMabler Awards 2025. The recognition is based on real operational data from eMabler’s platform and reflects CTEK’s consistent performance and proven hardware reliability across thousands of charging sessions.

“At eMabler, we celebrate partners who deliver dependable solutions and make EV charging work flawlessly for drivers and operators alike,” said Juha Stenberg, CEO of eMabler. “CTEK has consistently demonstrated excellence with a 98.6% success rate across thousands of charging sessions. Their products meet the highest standards of quality and reliability, and this award recognizes the impact of their contribution.”

Why Reliability Matters

EV drivers expect every charge to work seamlessly and safely, every time. For operators, reliable hardware isn’t a nice-to-have; it’s the foundation for building scalable, profitable networks.

CTEK’s performance speaks for itself: with consistent success rates across Nordic markets, the company has proven that reliable charging isn’t just possible, it’s repeatable at scale. From firmware to backend compatibility, CTEK ensures that operators can trust their systems to perform, while drivers experience charging that simply works. This dependability translates into stronger customer trust, reduced operational costs, and a more resilient charging ecosystem.

What Makes a Reliable Charger?

Based on eMabler’s experience, four factors define hardware that operators and drivers can trust:

· Robust structure that withstands daily wear and tear. A charging point must withstand not only physical wear constant plugging and unplugging, harsh weather, and heavy public use but also the demands of continuous cloud connectivity. A solid enclosure and durable connectors form the physical foundation, while seamless cloud integration ensures reliable operation at scale.

· High-quality components and production that ensure durability. Reliability begins at the factory. Chargers built with premium electronics, tested assemblies, and strict quality control perform better in the field and last longer without unexpected failures.

· Reliable datacoms for consistent connectivity and smooth operation. Without stable, resilient data connections, operators cannot manage, monitor, or monetize their networks. Cloud platforms depend on resilient datacoms to keep chargers online and responsive. This enables real-time integration with backend systems, automated alerts, and consistent reporting 24/7, anywhere.

· Stable firmware and meaningful updates that focus not only on new features but also on improving reliability. Firmware is the “brain” of the charger, but the cloud connectivity is what keeps it evolving. Continuous, over the air delivered updates strengthen stability, enhance interoperability with new vehicles, and ensure long-term reliability. Updates that focus on robustness, not just features, are critical for dependable operation year after year.

These building blocks separate chargers that deliver day after day from those that struggle in real-world use.

The Results: Reliable, Scalable, and Future-Ready

The outcome is hardware that consistently delivers operational excellence and scales with the market. CTEK’s achievements include:

· A 98.6% charging session success rate across Nordic markets, proving reliability at scale.

· Seamless firmware and backend compatibility, ensuring smooth operator integrations.

· Proven resilience across thousands of charging points, minimizing downtime and support needs.

· Consistently high success rates across multiple firmware versions, showing that stability is built into CTEK’s approach to product development, not tied to one release.

· Continuous innovation in hardware and software updates, keeping systems aligned with evolving standards.

These results already reduce operating costs, strengthen user confidence, and improve charging network performance. More importantly, they create a future-ready foundation that enables operators to expand, meet stricter compliance requirements, and integrate advanced energy solutions as the EV ecosystem evolves.

“Robustness, uptime, and reliability are what we stand for – that’s why people choose CTEK”  said Henk Lubberts, President (Professional Division) at CTEK. “Our 98.6% success rate proves our products deliver, especially for public and destination charging where these qualities matter most. We’re proud to win ‘Hardware Partner of the Year’ with eMabler, an award backed by real-world data showing just how dependable our solutions are.”

Recognizing Leaders in Action

The eMabler Awards highlight customers and partners who set new benchmarks for reliability, scalability, and user experience. Unlike traditional awards based on nominations or jury panels, the program is powered entirely by platform data, reflecting measurable results in real-world conditions.

When we say “real platform data” we mean the operational charging session data processed through the eMabler platform. That includes session success rates, start/stop events, error codes, and overall charging performance. It’s not based on a survey or application, but on aggregated, anonymized data from actual charging transactions.

By recognizing leaders such as CTEK, the eMabler Awards aim to inspire the industry to raise standards and deliver better charging experiences for EV drivers.

About CTEK

CTEK is a global leader in advanced battery management and EV charging solutions. With over 25 years of experience, the company delivers reliable, safe, and innovative products trusted by consumers, workshops, vehicle manufacturers, and charging operators worldwide. Headquartered in Sweden, CTEK is committed to maximizing battery performance and supporting the transition to sustainable mobility with dependable, future-ready charging technology.

About eMabler

eMabler is the only EV Charging Platform that enables your business growth. The platform offers a cloud-native, API-first solution that seamlessly connects EV charging infrastructure with digital services, energy systems, customer tools and payments, all in one place. The mission behind eMabler is to help EV charging providers such as energy retailers, parking operators, petrol retailers and fleet operators to integrate EV charging into their core business operations and turn it into a real revenue driver. eMabler meets the highest industry standards, including ISO 27001-certified uptime. It supports CPMS, energy management, billing, roaming, payments, VPP-ready services and integrates with more than 150 hardware brands.