Frequently Asked Questions

What is eMabler?

eMabler is an API-first EV charging management platform that connects charging infrastructure with existing business systems — including CRM, billing, payment, and energy management — through open APIs and 300+ integrations. It enables energy companies, parking operators, and retailers to operate EV charging as a core part of their business.

What types of businesses use eMabler?

eMabler serves enterprise energy companies, parking operators, and retailers across 11 countries that operate EV charging as a core business function rather than a side service.

How does eMabler integrate with existing business systems?

eMabler connects to existing CRM, billing, payment, and energy systems through open APIs and a library of 300+ ready integrations. Because the platform is built on an open, modular architecture, businesses plug EV charging into their existing infrastructure rather than replacing it or adapting to a closed system.

Is eMabler compatible with all charge point hardware?

Yes. eMabler is hardware-agnostic and supports any OCPP-compliant charge point, giving operators full freedom to choose and change hardware without being locked into a specific vendor.

How long does it take to migrate to eMabler?

eMabler is designed for fast, low-disruption migration from legacy systems. The process is backed by direct engineer support throughout onboarding, allowing businesses to go live quickly without rebuilding existing operations.

Can we use our own app or customer portal with eMabler?

Yes. eMabler integrates directly with your existing digital services, including mobile apps, customer portals, and loyalty systems. You can extend your current ecosystem without building new customer-facing tools from scratch.

Can I trial the platform?

Yes. You can test the platform for one month to see how it works within your business setup and evaluate the commercial impact. There is no long-term commitment.

How does eMabler's pricing work?

eMabler uses a tiered pricing model with a base licensing fee that varies depending on the plan chosen. Each plan includes a core set of features, with additional capabilities available as paid add-ons. Pricing also includes a usage-based component tied to successful charging sessions, ensuring costs scale with real business performance.

How does eMabler handle data ownership?

With eMabler, operators retain full ownership and control of their charging data and direct relationships with their drivers. Data is encrypted in transit and at rest, and the platform meets PCI DSS, GDPR, and EU Data Act requirements.

What compliance certifications does eMabler hold?

eMabler is ISO 27001 certified with zero recorded security breaches. The platform also supports full regulatory compliance including AFIR and Plug and Charge standards.

What kind of training and support does eMabler provide?

You receive structured onboarding and ongoing operational guidance to ensure the platform fits your business setup from day one. When you need support, you speak directly with the engineering team who built the platform, so issues are resolved quickly without being passed between departments.

Can I start with one site and expand later?

Yes. You can begin with a single location, validate performance, and expand across additional sites as demand grows. The platform is built to manage multiple locations under one setup, with pricing that adapts as your network expands.


More questions? Get in touch!

eMabler logo white

The digital backbone behind EV charging that just works.

ISO27001 logo
ISO27001 logo

Support Portal

Address

Maria01, Lapinlahdenkatu 16

00180 Helsinki, Finland

Business ID: 3021922-2

All rights reserved | © 2025 eMabler

eMabler logo white

The digital backbone behind EV charging that just works.

ISO27001 logo
ISO27001 logo

Support Portal

Address

Maria01, Lapinlahdenkatu 16

00180 Helsinki, Finland

Business ID: 3021922-2

All rights reserved | © 2025 eMabler

Frequently Asked Questions

What is eMabler?

eMabler is an API-first EV charging management platform that connects charging infrastructure with existing business systems — including CRM, billing, payment, and energy management — through open APIs and 300+ integrations. It enables energy companies, parking operators, and retailers to operate EV charging as a core part of their business.

What types of businesses use eMabler?

eMabler serves enterprise energy companies, parking operators, and retailers across 11 countries that operate EV charging as a core business function rather than a side service.

How does eMabler integrate with existing business systems?

eMabler connects to existing CRM, billing, payment, and energy systems through open APIs and a library of 300+ ready integrations. Because the platform is built on an open, modular architecture, businesses plug EV charging into their existing infrastructure rather than replacing it or adapting to a closed system.

Is eMabler compatible with all charge point hardware?

Yes. eMabler is hardware-agnostic and supports any OCPP-compliant charge point, giving operators full freedom to choose and change hardware without being locked into a specific vendor.

How long does it take to migrate to eMabler?

eMabler is designed for fast, low-disruption migration from legacy systems. The process is backed by direct engineer support throughout onboarding, allowing businesses to go live quickly without rebuilding existing operations.

Can we use our own app or customer portal with eMabler?

Yes. eMabler integrates directly with your existing digital services, including mobile apps, customer portals, and loyalty systems. You can extend your current ecosystem without building new customer-facing tools from scratch.

Can I trial the platform?

Yes. You can test the platform for one month to see how it works within your business setup and evaluate the commercial impact. There is no long-term commitment.

How does eMabler's pricing work?

eMabler uses a tiered pricing model with a base licensing fee that varies depending on the plan chosen. Each plan includes a core set of features, with additional capabilities available as paid add-ons. Pricing also includes a usage-based component tied to successful charging sessions, ensuring costs scale with real business performance.

How does eMabler handle data ownership?

With eMabler, operators retain full ownership and control of their charging data and direct relationships with their drivers. Data is encrypted in transit and at rest, and the platform meets PCI DSS, GDPR, and EU Data Act requirements.

What compliance certifications does eMabler hold?

eMabler is ISO 27001 certified with zero recorded security breaches. The platform also supports full regulatory compliance including AFIR and Plug and Charge standards.

What kind of training and support does eMabler provide?

You receive structured onboarding and ongoing operational guidance to ensure the platform fits your business setup from day one. When you need support, you speak directly with the engineering team who built the platform, so issues are resolved quickly without being passed between departments.

Can I start with one site and expand later?

Yes. You can begin with a single location, validate performance, and expand across additional sites as demand grows. The platform is built to manage multiple locations under one setup, with pricing that adapts as your network expands.


More questions? Get in touch!

eMabler logo white

The digital backbone behind EV charging that just works.

ISO27001 logo
ISO27001 logo

Support Portal

Address

Maria01, Lapinlahdenkatu 16

00180 Helsinki, Finland

Business ID: 3021922-2

All rights reserved | © 2025 eMabler

eMabler logo white

The digital backbone behind EV charging that just works.

ISO27001 logo
ISO27001 logo

Support Portal

Address

Maria01, Lapinlahdenkatu 16

00180 Helsinki, Finland

Business ID: 3021922-2

All rights reserved | © 2025 eMabler

Frequently Asked Questions

What is eMabler?

eMabler is an API-first EV charging management platform that connects charging infrastructure with existing business systems — including CRM, billing, payment, and energy management — through open APIs and 300+ integrations. It enables energy companies, parking operators, and retailers to operate EV charging as a core part of their business.

What types of businesses use eMabler?

eMabler serves enterprise energy companies, parking operators, and retailers across 11 countries that operate EV charging as a core business function rather than a side service.

How does eMabler integrate with existing business systems?

eMabler connects to existing CRM, billing, payment, and energy systems through open APIs and a library of 300+ ready integrations. Because the platform is built on an open, modular architecture, businesses plug EV charging into their existing infrastructure rather than replacing it or adapting to a closed system.

Is eMabler compatible with all charge point hardware?

Yes. eMabler is hardware-agnostic and supports any OCPP-compliant charge point, giving operators full freedom to choose and change hardware without being locked into a specific vendor.

How long does it take to migrate to eMabler?

eMabler is designed for fast, low-disruption migration from legacy systems. The process is backed by direct engineer support throughout onboarding, allowing businesses to go live quickly without rebuilding existing operations.

Can we use our own app or customer portal with eMabler?

Yes. eMabler integrates directly with your existing digital services, including mobile apps, customer portals, and loyalty systems. You can extend your current ecosystem without building new customer-facing tools from scratch.

Can I trial the platform?

Yes. You can test the platform for one month to see how it works within your business setup and evaluate the commercial impact. There is no long-term commitment.

How does eMabler's pricing work?

eMabler uses a tiered pricing model with a base licensing fee that varies depending on the plan chosen. Each plan includes a core set of features, with additional capabilities available as paid add-ons. Pricing also includes a usage-based component tied to successful charging sessions, ensuring costs scale with real business performance.

How does eMabler handle data ownership?

With eMabler, operators retain full ownership and control of their charging data and direct relationships with their drivers. Data is encrypted in transit and at rest, and the platform meets PCI DSS, GDPR, and EU Data Act requirements.

What compliance certifications does eMabler hold?

eMabler is ISO 27001 certified with zero recorded security breaches. The platform also supports full regulatory compliance including AFIR and Plug and Charge standards.

What kind of training and support does eMabler provide?

You receive structured onboarding and ongoing operational guidance to ensure the platform fits your business setup from day one. When you need support, you speak directly with the engineering team who built the platform, so issues are resolved quickly without being passed between departments.

Can I start with one site and expand later?

Yes. You can begin with a single location, validate performance, and expand across additional sites as demand grows. The platform is built to manage multiple locations under one setup, with pricing that adapts as your network expands.


More questions? Get in touch!

eMabler logo white

The digital backbone behind EV charging that just works.

ISO27001 logo
ISO27001 logo

Support Portal

Address

Maria01, Lapinlahdenkatu 16

00180 Helsinki, Finland

Business ID: 3021922-2

All rights reserved | © 2025 eMabler